Waste No Day: A Home Services Motivational Podcast
A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
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Episodes
Episodes
Monday Apr 21, 2025
Monday Apr 21, 2025
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In this episode, Nate and Brian talked about active listening, expectation setting, addressing customer dissatisfaction...
Monday Apr 14, 2025
Monday Apr 14, 2025
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Lieutenant Colonel (Retired) Scott Mann is a highly accomplished former U.S. Army Green Beret with over two decades of military service. Renowned for his leadership and expertise in unconventional warfare, Mann learned crucial rapport-building skills in high-stakes, low-trust environments.
In this episode, we talked about relationship building, human connection, storytelling...
Monday Apr 07, 2025
Monday Apr 07, 2025
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Erick Parks is a Field Supervisor at A1 Garage Door Service. Erick is passionate about sales and the psychology behind it, enjoying teaching others his approach.
In this episode, we talked about effective sales strategies, building authentic relationships, body language...
Monday Mar 31, 2025
Monday Mar 31, 2025
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James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. As a self-proclaimed amateur in selling communication, James graduated the school of hard knocks to eventually become one of the highest producing panel sales electricians in the nation.
In this episode, we talked about process-driven vs. personality-driven sales, objection handling, mentorship, training strategies..
Monday Mar 24, 2025
Monday Mar 24, 2025
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In this episode, Nate and Brian talked about sales, cortisol-triggering phrases, confident communication...
Monday Mar 17, 2025
Monday Mar 17, 2025
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Adam Holbein is the highest-grossing salesman at Eco Plumbers, Electricians, and HVAC Technicians, Ohio’s leading home services company. He started as a plumbing installer in 2013, moved into plumbing sales, and became the top performer before transitioning to HVAC sales. With an average sale of $19,000 and a 60% conversion rate, he is one of the fastest-growing sales professionals in the industry.
In this episode, we talked about HVAC average ticket size, conversion rates, psychological sales tactics...
Monday Mar 10, 2025
Monday Mar 10, 2025
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, Nate and Brian talked about pressure, discipline & sacrifice, professional growth, sales objections...
Monday Mar 03, 2025
Monday Mar 03, 2025
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Logan Altland is a highly experienced electrician with 15 years in the industry, currently with Mister Sparky Electric in Lancaster, Pennsylvania. He specializes in overcoming customer objections and optimizing service calls with the efficiency of a $3 million electrician.
In this episode, we talked about electrical services metrics, customer interactions, trade mentorship…
Monday Feb 24, 2025
Monday Feb 24, 2025
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David Phillips is a world-renowned public speaking coach, TED speaker, and expert in communication, storytelling, and neuroscience-based influence. With over 15 million TED Talk views, he helps leaders and sales professionals master the art of persuasion through body language, voice control, and the power of oxytocin-driven connections.
In this episode, we talked about body language and nonverbal communication, mirroring and storytelling in sales, the science of influence...
Monday Feb 17, 2025
Monday Feb 17, 2025
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
Joe Crisara is a renowned sales educator, entrepreneur, and author of the Amazon bestseller "What Should We Do?" He is a sales coach and the founder of Service MVP, specializing in teaching home service professionals how to elevate their sales and customer service techniques.
In this episode, we talked about value-based pricing, expanding options, diagnosing business problems...