Waste No Day: A Home Services Motivational Podcast

Kent Boll - The Sales Process That Took a Trade Business to $20M!

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Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a platform partner helping to produce $500 million in total platform revenue, demonstrating his expertise in business growth and operational excellence.
 
In this episode, we talked about call-by-call management, technician accountability, out-of-field transitioning...

How Phil Filaski Is Pacing $20 Million in Sales This Year!

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Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20 years of technical experience, Phillip combines deep industry knowledge with a consultative sales approach, focusing on listening to customers and addressing objections with confidence. He emphasizes the importance of mindset, discipline, and self-confidence in achieving high performance, both personally and within his team. 
 
In this episode, we talked about sales, communication, addressing objections...

Jason Walker - Handle Busy Seasons by Refining Your Solid Processes

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDJason Walker is an HVAC expert with over 15 years of experience, previously serving in law enforcement. He hosts the successful podcast "HVAC Masters of the Hustle," which has been running for six years and focuses on sales training and business growth. As a national trainer and speaker, he has delivered impactful presentations at major industry events, helping others elevate their careers.
In this episode, we talked about consistent processes, overcoming fear, changing customer behaviors, disconnecting and recharging as a leader...

Eddie Wells - Create Instant Credibility to Earn Client Trust on Every Call!

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Eddie Wells is a combat veteran who developed leadership skills during his time in the U.S. Army. He worked his way up from an electrician apprentice to a branch manager, leading teams to record revenue and profits. As Vice President of the HVAC division, Eddie has driven business growth through mergers, acquisitions, and market expansion.
In this episode, we talked about mental preparation, payment plans, review requests, professional closing...

How to Prep For Every Call Using the C.L.A.M. Method

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In this episode, we talked about the CLAM method, doorstep etiquette, mental end zones, customer-first approaches...

Jeremy Miner - Ask the Right Questions to Attract More Customers!

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Jeremy Miner is the Founder of 7th Level and the N.E.P.Q Sales Methodology. He was ranked as the 45th highest-earning producer globally, consistently earning seven figures annually as a commission-only sales rep. His company, 7th Level, was named the fastest-growing sales training company in the U.S. by Inc. Magazine and recognized globally by Selling Power. Jeremy’s sales techniques are rooted in behavioral science and psychology, and he has contributed to numerous prestigious publications on sales and human behavior.
In this episode, we talked about behavioral science in sales, tone and communication, emotional triggers in decision-making...

Choosing the Right Words and Phrases to Enhance Your Service and Sales Outcomes! with Doug Wyatt

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Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations. 
In part 2 of our conversation with Doug, we talked about effective communication, persuasion, sales interactions...

The #1 Skill Every Technician Needs to Handle Objections Like a Pro! with Doug Wyatt

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Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations. 
In this episode, we talked about key processes, communications, customized programs...

Drive Technician Performance and Profits with Remote Coaching! with Sebastian Jimenez and John Whitfield

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Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. John Whitfield is an expert Rilla user in the home services industry.
In this episode, we talked about artificial intelligence, sales coaching, remote coaching, sentiment analysis...

Boost Plumbing Profits to $3,800 Per Call! With DJ Carty

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DJ Carty is a seasoned professional in the plumbing industry, with more than 15 years of experience. Today, he works alongside his son at Benjamin Franklin Plumbing in Pleasantville, New Jersey.
 
In this episode, we talked about plumbing, service calls & appointments, water filtration...