Waste No Day: A Home Services Motivational Podcast
A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
Episodes
Episodes
Monday Jan 13, 2025
Break the Ice and Build Rapport With Clients Using Humor and Wit!
Monday Jan 13, 2025
Monday Jan 13, 2025
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In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...
Monday Jan 06, 2025
Monday Jan 06, 2025
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Dr. Robert Cialdini is a renowned psychologist, researcher, and author widely recognized as the leading authority on the science of influence and persuasion. With decades of research in behavioral science, Dr. Cialdini has distilled his findings into actionable insights through his best-selling books, including Influence: The Psychology of Persuasion and Pre-Suasion: A Revolutionary Way to Influence and Persuade.
In this episode, we talked about principles of influence, ethical application, behavioral science in marketing and sales...
Monday Dec 30, 2024
Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
Monday Dec 30, 2024
Monday Dec 30, 2024
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Justin Tatum is a top-performing sales coach at A One Garage, renowned for achieving $1.4 million in year-to-date revenue and a $4,500 job average. With a unique blend of empathy, accountability, and practical coaching techniques, he inspires technicians to elevate their sales performance and build lasting customer relationships.
In this episode, we talked about addressing sales objections, accountability, empathy...
Monday Dec 23, 2024
Andy Hobaica - $7 million a year by serving!
Monday Dec 23, 2024
Monday Dec 23, 2024
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Andy Hobaica is an elite HVAC Sales Performer at Hobaica Services. He’s a proud husband & father of two who has a passion for helping others.
In this episode, we talked about "stop selling, start helping" philosophy, balancing repairs vs. replacements, customer-centric culture...
Monday Dec 16, 2024
Monday Dec 16, 2024
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Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences. The Power Certification Program partners with contractors across the U.S., Canada, and Australia, certifying CSRs to deliver world-class service while achieving an 85% booking rate.
In this episode, we talked about CSR call performance, selling service agreements, technician soft skills...
Monday Dec 09, 2024
Steve Sims - Go For Stupid!
Monday Dec 09, 2024
Monday Dec 09, 2024
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDSteve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo’s David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals.In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...
Monday Dec 02, 2024
Kathryn Howard - Embrace Your Value to Elevate Your Career in the Trades!
Monday Dec 02, 2024
Monday Dec 02, 2024
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Kathryn Howard has worked in call centers, served as an HVAC service manager, and gained experience in the field with sales. Earlier this year of 2024, she took over Lee's Air, Plumbing, Heating, & Roofing, leading the company to extraordinary growth. She believes that, regardless of gender, race or country of origin, that anyone can succeed in the trades.
In this episode, we talked about self-worth, team recognition, women in the trades, HVAC innovation...
Monday Nov 25, 2024
EXACTLY how to ask for the sale!
Monday Nov 25, 2024
Monday Nov 25, 2024
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD
In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...
Monday Nov 18, 2024
Jocko Willink - Where are all the leaders??
Monday Nov 18, 2024
Monday Nov 18, 2024
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDJocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements.
In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...
Monday Nov 11, 2024
Monday Nov 11, 2024
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0Follow Waste No Day on YouTube: https://bit.ly/3xlDLhDWeldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US.
In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...