Waste No Day: A Home Services Motivational Podcast

Every missed service call and dropped booking carries valuable data for home service contractors, transforming everyday frustration into a strategic advantage for your business. Instead of viewing a lost lead as a flat-out failure, home service professionals can reframe these moments using the same relentless persistence learned from classic video games like Super Mario Brothers. This episode dives deep into how plumbing, HVAC, electrical, and roofing companies can harness these exact experiences to sharpen their daily operations.
Discover how slowing down, letting the silence breathe during customer interactions, and asking the right probing questions can completely rewire your approach to sales and dispatching. Learn why mastering the fundamentals requires embracing early missteps, tightening your timing, and analyzing your process with honesty and humility rather than backing down at the first obstacle. You will explore how to build a refusal-to-lose mindset into your team culture, turning repetitive hurdles into streamlined workflows that keep your trucks rolling and your revenue growing. Listen to this episode to discover how shifting your perspective on everyday losses will give your contracting business the edge it needs to scale sustainably.
Presented by Trainual
Build a better-trained home service team with Trainual.

What you consume on your phone before walking into a client's home directly impacts your bottom line. This episode dives into how digital input shapes a technician or contractor's outlook, output, and ultimate success in the field. When you carry stress, anxiety, or negativity from your social media feed right up to a homeowner's front door, they feel that tension—even if you think you are hiding it.
Designed specifically for professionals in plumbing, HVAC, electrical, and roofing, this conversation explores practical ways to protect your mindset and elevate your customer interactions. You will discover how Zig Ziglar’s classic philosophy on input and output applies to modern home service dispatching, why what you watch online sabotages your ability to emotionally connect across a kitchen table, how to audit your daily digital consumption habits, the hidden connection between mental clutter and closed sales, and why scheduling intentional offline time with family keeps your priorities straight.
Listen to discover how cleaning up your media feed can instantly improve your mood, protect your relationships, and help you close more jobs without the residual burnout.
Presented by Trainual
Build a better-trained home service team with Trainual.

In this episode, we talked about objections, mindset, value, closing...
Stop leaving money on the table.Every call is a chance to close. Every day is a chance to win. If you’re a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community.Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com
 
Full show notes + transcript:Every episode has searchable show notes and a full transcript at wastenoday.com
 
Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

In this episode, we talked about objections, pricing, roleplay...
Stop leaving money on the table.Every call is a chance to close. Every day is a chance to win. If you’re a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community.Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com
 
Full show notes + transcript:Every episode has searchable show notes and a full transcript at wastenoday.com
 
Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

In this republished and condensed episode, we revisit the seven deadly objections every service technician needs to know. Through practical role-plays, we break down how to uncover what customers really mean, communicate value without being pushy, and confidently move the conversation forward.
Stop leaving money on the table.Every call is a chance to close. Every day is a chance to win. If you’re a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community.Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com
 
Full show notes + transcript:Every episode has searchable show notes and a full transcript at wastenoday.com
 
Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

Jeff Cronin, known as "The $8 Million Plumber" for achieving $8.4 million in plumbing sales in a single year, shares his unparalleled insights into sales for home service professionals. This episode delves into the mindset that separates top performers from those who struggle, highlighting how fear of failure often causes failure. Cronin emphasizes the importance of relentless dedication and training, including writing scripts and practicing in off-time, which most people are unwilling to do. He discusses how to approach sales with 100% focus and dedication, and the critical role of enthusiasm, echoing Zig Ziglar's sentiment that a lack of enthusiasm costs far more sales than over-enthusiasm. The conversation also covers the power of financing as a sales tool, and how to handle objections without resorting to discounts. This episode is essential for plumbing, HVAC, electrical, and other home service technicians and owners looking to shatter their sales ceilings and achieve extraordinary results without compromising integrity.
Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today at https://www.skool.com/bluecollarcloser/about

 
Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://www.skool.com/bluecollarcloser/about
Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup
 
Lorne Sederoff is the Vice President of Search Kings and has spent more than 20 years helping multi-location businesses generate leads through digital marketing. He works with manufacturers, private equity-backed companies, and franchise networks to build scalable marketing campaigns across the home services, legal, and medical industries.
In this episode, we talked about local services ads, Google reviews, customer experience, AI, lead generation...

Uncover "The Poor Habits Keeping You Stuck" with hosts Nate Minnick and Brian Burton as they dissect Alex Hormozi's impactful insights. This episode dives deep into common pitfalls that hinder success, exploring how "poor people start many projects, they finish none" and the dangers of "thinking understanding the basics and doing the basics are the same thing." Learn why "being easily distracted" and "prioritizing looking smart over acting smart" can derail your progress. The hosts also discuss the critical error of "blaming anything besides themselves for their own problems" and the importance of avoiding the trap of "believing their own BS." This episode is a must-listen for plumbing, HVAC, electrical, and roofing professionals looking to identify and eliminate self-sabotaging behaviors and cultivate a mindset of continuous improvement and financial growth in their businesses.
Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today at https://www.skool.com/bluecollarcloser/about

Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://www.skool.com/bluecollarcloser/aboutJoin the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup

Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://www.skool.com/bluecollarcloser/about
Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup
 
Brent Buckley is a Las Vegas-based HVAC and plumbing leader with more than 23 years of sales and executive experience. Raised in the trades, he worked his way from technician to one of the industry’s top comfort advisors, personally producing over $100 million in residential replacement sales.
He later became co-owner of Fetch A Tech, helping grow the company to a successful eight-figure exit. Today, Brent mentors and trains HVAC and plumbing professionals across the country, helping the next generation of techs reach their full potential.<