On part 2 of this episode with Coral Whale, she shares her experience in sales and how she was able to convert a customer who had said "no" to eighteen other sales offers. She shares her tips on how to increase the value of one's business and services, how to handle objections to prices, and the importance of role-playing and objection handling. She also emphasizes the importance of training and investing in employees, and how having a "servant's heart" is important for customer service.
Make sure you're on board with Coral Whale and her $2M Indoor Air Quality mission - get ready to learn and grow!
Here's a breakdown of what to expect in this episode:
- What are the most common objections that homeowners have? How do you handle them?
- How do you overcome the objection of a traditional man’s world?
- The value is going to be 100 times greater when you have a female in the home than a male.
- Finding common ground with your clients.
- And so much more!
About Coral Whale:
Coral Whale is an experienced dispatcher and salesperson who has worked in the electrical, medical, and HR industries. She was a dispatcher at an electrical company 13 years ago and saw an electrician wiping the floor and was inspired to do the same. She then moved on to other odd jobs, but eventually circled back to dispatch and sales, demanding a commission-based structure. She made more money than the technicians and was let go, but after 12 years, she interviewed with an HR company that allowed her to go out in the field and work with a tool bag. She has since been working in the field, learning electrical and plumbing work, and educating herself on products in order to deliver her message to clients.
Coral Whale builds value and rapport with clients and finds solutions to problems that they have within their homes.
Check Coral on...
coral whale@outlook.com
Facebook: https://www.facebook.com/coral.whale
Connect with Waste No Day!
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Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ
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