Waste No Day: A Home Services Motivational Podcast

Go For No 2: When They Say No with Authors Richard Fenton and Andrea Waltz

Get ready to overcome your fear of rejection and failure in the latest Waste No Day Podcast episode! Let us welcome Richard Fenton and Andrea Waltz, the authors of "Go for No," for an inspiring discussion on how to turn rejection into success. Discover the motivation behind their book and new follow-up, and learn how parents unknowingly teach kids not to ask for what they want. Hear personal stories on handling rejection, how to sell without pressure, and why the customer is always right. Plus, find out where to get their entire book and why leaving honest reviews is essential. Don't miss this thought-provoking episode on embracing "no" as the key to success!
 
Here's a breakdown of what to expect in this episode:
Overcoming the fear of failure and rejection
Strategies for salespeople, including "go for no" and providing multiple options to customers
Importance of listening to customers and overcoming objections
Personal anecdotes and stories to illustrate points
Discussion of the authors' book, "When They Say No," and the importance of leaving honest reviews
And so much more!
 
 
About Andrea Waltz and Richard Fenton:
 
Andrea Waltz and Richard Fenton are the founders of Courage Crafters, Inc., and the authors of the best-selling book, Go for No! They speak internationally, teaching business, sales and entrepreneurial audiences how to overcome their fear of rejection and achieve extraordinary sales success by hearing ‘no’ more often. Their mindset and strategies have been embraced by people in a wide variety of businesses and industries to rave reviews and remarkable results. Richard and Andrea are also producers of a 98-minute personal development DVD movie and their “go for no” philosophies have been featured in numerous publications including Inc. Magazine, Forbes, Success Magazine and many others.
 
Go for No! has now sold over 400,000 copies and has over 1,000 five-star reviews on Amazon. After hitting #1 on Amazon’s ‘Sales & Selling’ Best Seller list, it’s remained in the top 50 sales books for the last 10 years, still considered a ‘must-read’ for new and seasoned sales professionals.
 
Connect with Richard Fenton on…
Instagram: https://www.instagram.com/GoforNo/
Facebook: https://www.facebook.com/GoforNo/
LinkedIn: https://www.linkedin.com/in/Goforno/
YouTube: https://www.youtube.com/user/Courageous1s
Twitter: https://twitter.com/GoforNo
 
Book: https://www.amazon.com/Yes-Destination-How-You-There/dp/0966398130
 
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ
 

Default Aggressive with Carlos Mendez of Echelon Front - Part 2

Join us on the Waste No Day Podcast as we dive into the world of leadership with Carlos Mendez, a consultant at Echelon Front. Carlos teaches the Four Laws of Combat and emphasizes the importance of building relationships and detaching from emotions in leadership. Learn about being "default aggressive" and how to manage emotions in difficult situations. In addition, Carlos shares personal tips and reflects on his experiences in the Navy and SEAL teams. Take advantage of this episode filled with valuable insights for leaders in any field.
 
Here's a breakdown of what to expect in this episode:
The Four Laws of Combat and Echelon Front's approach to leadership
Overcoming fear and the concept of being "default aggressive"
Importance of personal protective equipment, relationship building, and risk reduction
Lessons learned from Hell Week and their applicability to leadership in challenging situations
Tips for managing emotions and avoiding emotional outbursts and reflecting on personal experiences
And so much more!
 
About Carlos Mendez:
 
Carlos is a former Navy SEAL who started his Naval career as a medic with the Marines, where he completed two deployments. Upon completing BUD/s, he was assigned to SEAL Team One. He served as the medic, primary sniper, and point man and completed deployments to Southeast Asia, Iraq, Central America, and Afghanistan.
 
Carlos then served under Jocko as the lead instructor in teaching Close Quarter Combat for all the West Coast SEAL Teams. During his time there, Carlos was chosen for the prestigious Seaman to Admiral Program through which the SEAL Teams cut the member away to complete their undergrad degree and return as an officer. Former recipients of this award include Jocko Willink and Jonny Kim.
 
Connect with Carlos Mendez on…
Website: https://echelonfront.com/carlos-mendez/
LinkedIn: https://www.linkedin.com/in/carlos-mendez-e/
Instagram: https://www.instagram.com/carlos_mendez_246/?hl=en
 
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ
 

Default Aggressive with Carlos Mendez of Echelon Front - Part 1

Join us on the Waste No Day Podcast as we dive into the world of leadership with Carlos Mendez, a consultant at Echelon Front. Carlos teaches the Four Laws of Combat and emphasizes the importance of building relationships and detaching from emotions in leadership. Learn about being "default aggressive" and how to manage emotions in difficult situations. In addition, Carlos shares personal tips and reflects on his experiences in the Navy and SEAL teams. Take advantage of this episode filled with valuable insights for leaders in any field.
 
Here's a breakdown of what to expect in this episode:
The Four Laws of Combat and Echelon Front's approach to leadership
Overcoming fear and the concept of being "default aggressive"
Importance of personal protective equipment, relationship building, and risk reduction
Lessons learned from Hell Week and their applicability to leadership in challenging situations
Tips for managing emotions and avoiding emotional outbursts and reflecting on personal experiences
And so much more!
 
About Carlos Mendez:
 
Carlos is a former Navy SEAL who started his Naval career as a medic with the Marines, where he completed two deployments. Upon completing BUD/s, he was assigned to SEAL Team One. He served as the medic, primary sniper, and point man and completed deployments to Southeast Asia, Iraq, Central America, and Afghanistan.
 
Carlos then served under Jocko as the lead instructor in teaching Close Quarter Combat for all the West Coast SEAL Teams. During his time there, Carlos was chosen for the prestigious Seaman to Admiral Program through which the SEAL Teams cut the member away to complete their undergrad degree and return as an officer. Former recipients of this award include Jocko Willink and Jonny Kim.
 
Connect with Carlos Mendez on…
Website: https://echelonfront.com/carlos-mendez/
LinkedIn: https://www.linkedin.com/in/carlos-mendez-e/
Instagram: https://www.instagram.com/carlos_mendez_246/?hl=en
 
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ
 

Growing an Electrical Business from $0 to $7M with George Saldana of Mister Sparky Electric

In today’s show, we are putting George Saldana in your passenger seat to discuss growing an electrical business. George Saldana was born in San Antonio, TX. He studied business in Junior college in the late 1970's and decided to open his first electrical contracting business at the ripe old age of 19 years old. After obtaining his City Electrical Journeyman's license in 1982 and his City and State Master Electrical license in 1989, George has continued to hone his knowledge through annual Continuing education courses and on the job expertise that can only be obtained through years of practical experience and satisfied customers. Moving through commercial, residential new construction, and now residential retro-fit, George has seen many sides and seasons of the electrical industry. Taking the plunge into the residential home services, George grew a business from just him and his son to over $7M in revenue. Now, operating as a Mister Sparky Electric franchise in San Antonia, George shares the lessons that he has learned throughout decades of trade service. He has been married to a beautiful and supportive wife for 36 years and has 3 wonderful children, Jeff 31, Shari 33 and Marcus 24. His hobbies include motorsport racing in the national organization NASA, riding his Harley Street glide and hanging out in his backyard with his family by the pool.

Selling From the Heart with Larry Levine

In today’s show, we are putting Larry Levine in your passenger seat to discuss selling from the heart. Larry is the international best-selling author of “Selling From the Heart” and the co-host of the Selling From the Heart Podcast. With 30 years of in-the-field sales experience within the B2B technology space, he knows what it takes to be a successful sales professional. Larry has successfully sold to customers ranging from up-and-down the street accounts to Fortune 500 companies. By using strategies explained in his book, he landed $1.3M in new sales leaving behind a $1.6M pipeline for the next rep. Now, Larry coaches and inspires sales leaders and their teams to do what he did. Since 2015, Larry has coached sales professionals across the spectrum of tenured reps to new millennials entering the sales force. On today’s show, Larry applies this framework to the home services world and focuses on why trust makes such a difference.

Putting the Price Objection to Bed with Joe Cunningham of Success Track Network - Part 2

In today’s show, we are putting Joe Cunningham in your passenger seat to discuss pricing, communication, and much more. Joe Cunningham has been in the home services industry for decades and has trained tens of thousands of technicians. He has worked with the largest and most well known best practice groups to help them create their training programs and procedures. He was President of Future University, the industry’s first contractor owned premier training organization and was instrumental in the first wave of industry consolidation. In today’s episode, Joe continues the conversation about pricing and why understanding what goes into a price allows for more confident presentations. Plus, Joe goes over more great questions to ask while in the home to gain not only permission, but understanding about why exploring all areas of the home is beneficial. Make sure you listen to part one last week before you catch this great conclusion.

Putting the Price Objection to Bed with Joe Cunningham of Success Track Network - Part 1

In today’s show, we are putting Joe Cunningham in your passenger seat to discuss an understanding of why the price is what it is so that you feel confident in overcoming pricing objections. Joe Cunningham is no stranger to pricing objections. In the industry for decades, he is an experienced, award-winning veteran of the home services industry. Joe has created multiple curriculum for organizations including his own Success Track Network. He was one of the first million-dollar sales experts in the HVAC trade in the 80’s. Today, he helps contractors, distributors, and technicians who want to succeed with his proven processes and trainings. On this episode, Joe walks through the components that make up price to build confidence in the value you are bringing and the importance of the education process at the table. Be sure you listen next week to part two as we continue the conversation.

Keep Going! You Have Not Arrived with TJ Hartnett of Flywheel Coaching Group

In today’s show, we are putting TJ Hartnett in your passenger seat to discuss the continual pursuit of getting better. There is no finish line when you are constantly trying to improve; but it is the very nature of complacency to think that there is. It is easy to let off the gas the longer we are in our career because we feel we have “learned enough” and “experienced enough.” However, it must be an intentional pursuit to always be open to change, learning, and coaching. TJ has lived the life in the field and in the office to know these feelings and now uses that education to coach others towards greatness. In the field since 1994, he has served in most of the roles of an HVAC company. Now, as the owner behind Flywheel Coaching Group he aims to help everyone win together. On today’s show, we focus on not settling and what it takes to decide to keep climbing higher.

A Million Dollar Education with Lawrence Castillo of Brody-Pennell Heating and Air Conditioning

We are putting Lawrence Castillo, the President and Operating Partner of Brody-Pennell Heating and Air Conditioning, in the passenger seat in today's show as he shares his insights and experiences on the HVAC industry. He emphasizes the importance of planning, budgeting, and recruiting contractors to achieve success. He also talks about the different models of selling and service, the changes happening in the industry, and how to create urgency. He also stresses the importance of customer service and transparent systems and processes to support it. He provides insights on recruiting new talent through trade schools, apprenticeships, and internal training programs. Additionally, he emphasizes the importance of having someone continuously reaching out to potential candidates for recruitment, as it is crucial to have a dedicated person to recruit to build a successful team.
 
 
Here's a breakdown of what to expect in this episode:
Expert Insights on Building a Successful HVAC Business
Mastering the HVAC Industry: Strategies for Planning, Budgeting, and Recruiting
The importance of placing the right personality in the right position within the company
The importance of having structure, discipline, and accountability in place to ensure good customer service and successful business operations.
Recruiting process is important for small and big companies
And so much more!
 
About Laurence Castillo:
 
Lawrence Castillo is the President and Operating Partner of Brody Pennell Heating and Air Conditioning, a 77-year-old company based in Los Angeles. He has a significant experience in the air conditioning industry, having worked as the GM of the largest heating and plumbing company in Canada and held leadership positions in other companies such as Leland Smith Service Champions. He is widely respected as one of the residential HVAC/plumbing industry’s top operators, and has generated record revenue growth for some of the West Coast’s most respected and well-known companies over the past 20 years. Under his leadership, Brody Pennell was voted the BEST Heating & Air Conditioning Company in Los Angeles by the readers of the Los Angeles Times for 2021 and 2022.
 
Check Laurence Castillo on...
Facebook: https://www.facebook.com/BrodyPennell
LinkedIn: https://www.linkedin.com/in/lacastillo/
Email: lawrence@brodypennell.com
 
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ

Selling $2M of Indoor Air Quality with Coral Whale - Part 2

On part 2 of this episode with Coral Whale, she shares her experience in sales and how she was able to convert a customer who had said "no" to eighteen other sales offers. She shares her tips on how to increase the value of one's business and services, how to handle objections to prices, and the importance of role-playing and objection handling. She also emphasizes the importance of training and investing in employees, and how having a "servant's heart" is important for customer service.
 
Make sure you're on board with Coral Whale and her $2M Indoor Air Quality mission - get ready to learn and grow!
 
Here's a breakdown of what to expect in this episode:
What are the most common objections that homeowners have? How do you handle them?
How do you overcome the objection of a traditional man’s world?
The value is going to be 100 times greater when you have a female in the home than a male.
Finding common ground with your clients.
And so much more!
 
About Coral Whale:
 
Coral Whale is an experienced dispatcher and salesperson who has worked in the electrical, medical, and HR industries. She was a dispatcher at an electrical company 13 years ago and saw an electrician wiping the floor and was inspired to do the same. She then moved on to other odd jobs, but eventually circled back to dispatch and sales, demanding a commission-based structure. She made more money than the technicians and was let go, but after 12 years, she interviewed with an HR company that allowed her to go out in the field and work with a tool bag. She has since been working in the field, learning electrical and plumbing work, and educating herself on products in order to deliver her message to clients.
 
Coral Whale builds value and rapport with clients and finds solutions to problems that they have within their homes.
 
Check Coral on...
coral whale@outlook.com
Facebook: https://www.facebook.com/coral.whale
 
Connect with Waste No Day!
Website: https://www.wastenoday.com
Facebook: https://www.facebook.com/profile.php?id=100064230695791
Podcast: https://podcasts.apple.com/us/podcast/waste-no-day-a-plumbing-hvac-and/id1543265737
Tiktok: https://www.youtube.com/channel/UCmdBUSQcb_UtbqcYYaI6tcg
Spotify: https://open.spotify.com/episode/4rlvUXGWcRVpsTiVl6BR2m?si=oqkEIIf5Qdyh4CcAuSXATQ