Waste No Day: A Home Services Motivational Podcast

Process Driven Growth with John Schamahorn of Strongbuilt Plumbing, Air, and Solar

In today’s show, we are putting John Schamahorn in your passenger seat to discuss growing through process. John is a veteran of the trade working on both sides of the counter for over 30 years. He’s worked in sheet metal shops, installed, done HVAC service, sales, worked as a general manager, and most currently an owner of his own business. His gain in understanding of the value of process started with his time in the Air Force. Over the years he has learned that the value of having a system is to bring structure to what you do and how you do it. Listen to this episode to challenge yourself with developing a system that works with good, consistent, results.

Rise and Grind with Victor Rancour of Service Hero Academy

In today’s show, we are putting Victor Rancour in your passenger seat to discuss making the most of your opportunities. Victor’s beginning is not uncommon; but the ending of his story that he is still writing is nothing short of incredible. Jumping from job to job with little direction he finally found some in the HVAC trade. Referred into the trade by a buddy who himself got started off of a Craig’s List ad, Victor found quick success as an HVAC technician. Growing in skill and ability Victor found great success in his communication and selling abilities. Progressing through companies and careers, Victor now owns multiple business and is giving back to the industry with the development of an HVAC learning app designed to train both technical and soft skills. Victor’s story is inspiring and challenging to keep pursuing greatness in whatever we do.

The Silent Language of Leaders with Dr. Carol Kinsey Goman

In today’s show, we are putting Dr. Carol Kinsey Goman in your passenger seat to discuss the silent language of leaders. Carol Kinsey Goman, Ph.D., helps leaders and salespeople build stronger influence and impact skills. She is a sought-after international speaker who has spoken for business organizations, association conferences, government agencies, and universities in 32 countries. Carol works with executives, managers, entrepreneurs, team leaders, and sales professionals to build that elusive but essential quality called leadership presence and to use body language to become a more effective communicator. On today’s show she discusses how body language is important in the home services industry. When is the last time you thought about how a client is standing or what they’re facial expressions mean? When is the last time that you took into account your own body language when discussing concerns with the client? These questions matter and how we answer them can have significant impact on the result of every call. Find out more on this episode.

Selling Out Of Your Own Wallet with Andrew Dobbins of Intelligent Design Air Conditioning and Heating

In today’s show, we are putting Andrew Dobbins in your passenger seat to discuss the concept of selling out of your own wallet. Selling out of your own wallet is the age-old problem of prejudging a situation based upon exterior circumstances or filtered through the lense of your own buying habits. We all can fall guilty of switching chairs with the customer to become the decision maker because we were too fearful to present or didn’t think they would be interested because it wasn’t within our budget or we didn’t find the product that interesting ourselves. Either way, it’s the wrong way. Andrew Dobbins joins us with decades of experience in the trades and a selling pedigree that would make any top 10 board. Andrew’s methodical yet simple presentation walks a customer through each step but it’s the no fear of numbers that makes his story different. Tune into this episode to challenge yourself into pressing into the next set of digits on your presentation price.

Go For No! with Authors Richard Fenton and Andrea Waltz

In today’s show, we are putting Richard Fenton and Andrew Waltz in your passenger seat to discuss their book and concept “Go For No!” Richard and Andrewa are the Courage Crafters. As professional speakers, trainers, and authors they also call themselves “Failure Philosophers” and “Reject-ologists” and are experts on achieving courageous breakthrough performance through increasing failure rates and other unconventional approaches. On this episode, they breakdown the concepts in their book and how the only way you will get more yes’s is if you attempt to get more no’s can change your selling strategy.
 

Dylan Moya with HVAC Masters of the Hustle on Running a Call Like a $3M Plumber

In today’s show, we are putting Dylan Moya in your passenger seat to discuss his career as a 3 million dollar a year plumber. Dylan is a residential service plumber originally out of Southern California. His career didn’t start with success. Forced into the trade due to having a child in high school and not having many other options, he set is mind to a goal. Little did he know it would create great success becoming one of the top service and sales plumbers in the country. He has recently relocated to Dallas, TX, and now helps other plumbers see their goals to reality in training with HVAC Masters of the Hustle. On this episode, Dylan shares his techniques to running a successful plumbing call, building options, and the relentless pursuit of excellence.

Currie Gauvreau with Visionary Training Solutions on Leading with Intention

In today’s show, we are putting Currie Gauvreau in your passenger seat to discuss leading with intention. Leadership is more than a title; it’s more than a paycheck. Leadership is a decision to push forward, to inspire, to rally others around you into something more. Whether you are a leader now or a leader in development, this topic hits home for all of us. In the absence of leaders, leaders must be developed; and it is incumbent upon all of us to be growing our own leadership abilities. Currie Gauvreau is one of those who develops leaders. Currie has a long heritage of leading in his own life and career as well as speaking into the lives of others. As a former marine, law enforcement officer, trainer, and more, his life has been filled with leadership training and more importantly leadership application. Currie takes time out of his schedule to share with us his concept on leadership, developing the skill within, and the importance as to why this matters.

Tommy Mello with A1 Garage Doors on Crushing Our Comfort Zones

In today’s show, we are putting Tommy Mello in your passenger seat to discuss getting out of your comfort zone and expanding what is possible. Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $50 million-plus home service business with over 200 employees in 9 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. On the episode today, Tommy shares the innovations and processes he has developed in the garage door industry and we see if we can extract some ideas into the home services trades. From training to sales to systems, Tommy is a forerunner in the home services business and shares what has made him successful and how to keep pushing for the next level.

The Bulletproof Mindset - Special Guest: Brandon Duncan with My Buddy the Plumber

In today’s show, we are putting Brandon Duncan in your passenger seat to discuss having a bulletproof mindset. Brandon grew up with a father in the trades and started his ride-a-longs at a young age learning the ropes. Growing into the role himself his life didn’t take the turns he thought it would and he ended up in a place uncertain of the next step. Finding new life at a new company he grew in his career eventually founding his own plumbing company growing it over the years to be a successful enterprise. Today, his attentions are focused on training and specifically on the mindset. Attitude is a massive part of being a home service professional; especially since it is a very isolated schedule. Brandon reveals 10 easy to say, but hard to live steps to keeping your attitude in check. These steps when fully developed can grow a bulletproof mindset that is able to withstand the challenges of any day.

Training During the Offseason - Special Guest: Gary Singleton with Max Air

In today’s show, we are putting Gary Singleton in your passenger seat to discuss training in the off-season. Regardless as to whether you are in the HVAC, plumbing, or electrical trades the slow seasons are inevitable. What you do during the down time makes a difference and, in many ways, it is the slow periods that allow for the most gain come opening day. Gary is no stranger to slow seasons growing up in the heating and air conditioning industry. He has weathered the weather for decades making it from a maintenance tech to an owner and most recently a trainer. His vast experience over the years speaks credibility to what he believes a home services professional should be focusing on to get better. The off-season is the time to refine not the time to recline. It is the time to grow and challenge yourself in the areas of weakness to hit the ground running come game time. Listen to this week’s episode as we dig into the mind of a professional who has lived it out.