Waste No Day: A Home Services Motivational Podcast

From Opportunity Taker to Opportunity Maker - Special Guest: Matt Buckwalter of One Hour Heating and Air Conditioning

In today’s show, we are putting Matt Buckwalter in your passenger seat to discuss opportunities. Matt’s story is one of both seizing the opportunity presented to him and in turn providing opportunity to others. Matt grew up in humble means in the town of Lancaster, PA and found his way into the trades through a fortuitous meeting. Starting his career in HVAC as a comfort advisor, Matt quickly found his stride and a love for the industry. Advancing into a GM role in California, Matt gained not just leadership training but life experience that prepared him for the next step in his journey. Returning to Lancaster, Matt was presented with the opportunity to gain ownership in the company that first presented the opportunity to him. This “circle of life” you might say continues to drive Matt’s interest in providing opportunities to others. Matt talks about his story, his growth in leadership, and his successes and failures as he continues to strive to provide people with a desire for more the chance to take the jump.

More Than A Dispatcher - Special Guest: Kevin Oliver of Yes! Air Conditioning and Plumbing

In today’s show, we are putting Kevin Oliver in your passenger seat or probably more likely in your ear as we discuss dispatching and more. Dispatching is a critical piece to any home services company and the impact of the dispatching role cannot be overlooked. A dispatcher more than perhaps any other employee in the company knows the “pulse” of the day and the technicians. He or she knows if Frank is having a tough stretch, if the revenue goal is going to be hit, or if Jamie is on the way to going 4 for 4. A dispatcher is a coach, confidant, encourager, director, alley-ooper, and so much more. Kevin Oliver shares his expertise gained over years in the customer service and dispatching world. Kevin sets the pace for what is truly possible in the dispatching role and gives some great advice for both the office side and the field side of the dispatching process.

Get Yourself Moving! - Special Guest: Ivan Cholakov of Jacked Dads and Spartan Dad Project

In today’s show, we are putting Ivan Cholakov in your passenger seat discussing how staying fit and eating healthy can have big impact on your future career. Ivan immigrated to the United States from Bulgaria in 2012, as a certified strength and conditioning specialist and nutritionist. As creator of the Spartan Dad Training Program, Ivan personally coaches many individuals in person and online to get fit and healthy. Ivan talks to us on the show about how losing weight and exercising can have big implications for the home services professional. Additionally, we discuss how stress can have dire effects on maintaining a healthy lifestyle. And since there is no shortage of heavy lifting in the trades, Ivan also discloses some helpful tips on making sure your body is prepared for your career. Ivan both preaches and lives a healthy lifestyle and talks to us about his goal of one million transformations on this latest episode.

Traction Is For More Than Tires - Special Guest: Mike Paton with EOS Worldwide

In today’s show, we are putting Mike Paton in your passenger seat discussing the Entrepreneurial Operating System, Traction, Get and Grip, and much more. The Entrepreneurial Operating System, better known as EOS is an organizational structure to help businesses work efficiently and effectively. The six components detailed within its program dive into major areas of the business that are sometimes overlooked or underutilized. Paton is an author, implementer, podcast host, and speaker and uses his expertise to walk us through the different areas of EOS and what they practically mean to front line employees. Speaking from not only the pages of his book, Get a Grip, but also the vast personal experience of implementing these discussions over 1400 times, Paton shares though-provoking concepts beneficial for owners and non-owners alike.

Leading with Authority - Special Guest: Rob Weddle of Authority Brands

In today’s show, we are putting Rob Weddle in your passenger seat discussing his role in leading one of the biggest home services providers in the country. Rob serves as the CEO of Authority Brands and provides operational guidance for the ten portfolio brands under the umbrella including One Hour Heating and Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky Electric. As a start up business owner himself Rob has experiences on both sides of the employee/employer table and opens up about his journey and what he has learned. We talk all that and more as we explore the future of the trades with special guest Rob Weddle.

Eat More Animals - Chris Irvin the Ketologist of Perfect Keto

In today’s show, we are putting Chris Irvin in your passenger seat talking about the subjects of healthy living and the KETO diet. Before you tune out, think about the last three meals that you have had (assuming you didn’t skip one) and ask yourself it what you ate was really the best for your body. There is no secret that the home services industry is a tough gig full of long hours, hard work, swing shifts and more; and all of these contribute to both breakdown in the body and unhealthy habits. It’s time to get serious about not sure what you do and how you do it, but how long you can do it. Healthy eating is a great way to not only put you in a better mood for your clients and your family; but it can promote a lifestyle that will enable you to keep doing what you love for years to come. Chris Irvin, also known as the Ketologist, has written multiple books including “Keto Answers” and currently specializes in educating and researching low carb diets for health and human performance. Chris speaks into the “everyday life” of a service professional and what eating healthier can practically look.

Fantasy Draft Your Team - Special Guest: Lance Sinclair with Authority Brands

In today’s show, we are putting Lance Sinclair in your passenger seat talking about the subjects of recruiting and retainment. Every employee of a company is an ambassador to new potential hires. We all have the ability to recruit in our own circle of influence and in turn begin assembling the team that we really want around us. Just like a coach selects specific players to be on his team, so we can begin drafting the next MVP for ours. We talk about this and more with Lance Sinclair of Authority Brands. Lance serves as the Vice President of Authority Brands overseeing One Hour Heating and Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky Electric. Lance has over 17 years in the industry and has worked in areas ranging from leadership development and training to operations. Today, he joins the show to lend his expertise to an area where everyone is struggling: getting good people. One of his most recently published articles in HVACR Business was entitled “The Problem Isn’t Turnover; It’s Retention,” and he continues to discuss this idea on the show today.

The Power of Negotiation - Special Guest: Brandon Voss of the Black Swan Group

In today’s show, we interview special guest Brandon Voss of the Black Swan Group. Brandon is an expert trainer, coach, and thought leader serving as president of the Black Swan Group. Starting his entrepreneurial spirit at a young age detailing yachts at 14, Brandon gained diversity of experience eventually adapting the FBI’s hostage negotiation techniques to the business world. Brandon has served as guest lecturer at places such as the USC Marshall School of Business and Georgetown’s McDonough School of Business. He joins the show today to discuss the power of negotiation respective to dealing with clients in the home. Brandon details how tactical empathy employed properly can be the difference between a great deal and a great failure.

Owning Your Own Future - Special Guest: Dave Pomales of One Hour Heating and Air Conditioning

In today’s show, we interview special guest Dave Pomales of One Hour Heating and Air Conditioning in Pleasantville, NJ. Dave has been in the trades for over two decades across multiple states on the east coast. His is a story of growth and determination starting as an apprentice out of high school and rising through the ranks to now own and partner in multiple businesses in the home services industry. Dave joins the show to talk about his story, the stress and challenges that came with it, and overall, the mental determination he kept while pursuing a goal.

Stop Wasting the Money You're Making - Special Guest: George Kamel of Ramsey Solutions

In today’s show, we interview special guest George Kamal of Ramsey Solutions on the topic of money management. George has served on the Ramsey team for 8 years and hosts popular podcasts The Fine Print and EntreLeadership. As a personality with the Ramsey team George also hosts live events across the nation. On this episode George breaks down the baby steps to financial freedom. The fastest way to give yourself a raise is by not wasting the money you are already making. George helps us understand some simple but effective steps to financial freedom and how to take control of your dollars.